Satisfaction Guaranteed and Lowest Price Guaranteed – HairJoy
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100% Real Human Hair Extensions

Satisfaction Guaranteed and Lowest Price Guaranteed

Best Price & Satisfaction Guarantee Policy

  1. Unboxing Video Requirement:
    • To qualify for returns, provide a clear unboxing video showing the product's condition upon receipt.
  2. Quality Comparison:
    • Confirm in writing that the product matches or exceeds Hairjoy’s quality standards.
  3. Standardized Brand Requirement:
    • Comparison products must be from recognized D2C brands, not custom-manufactured items.
  4. Lowest Price Guarantee Refund
    • For the lowest price guaranteed policy, Hairjoy will pay only the difference in price if the product matches our terms and conditions and the customer provides valid proof.
  5. Return Eligibility:
    • Products must be unused, in original packaging, and returned within 5 days of delivery.
  6. Refund Process:
    • Refunds are issued upon inspection and approval of return eligibility.
  7. Exclusions:
    • Special promotions may have different return conditions; check promotional terms.
  8. Dispute Resolution:
    • Hairjoy resolves disputes at its discretion based on provided evidence.
  9. Policy Changes:
    • Terms may change without prior notice; check current policies for updates.

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