VIDEO CALL TRIAL
Your Rs 200 booking fee is credited back to you as a discount on your first order. Our team will call you to fix a time that suits you.
How It Works
Book your slot
Reserve your video consultation for Rs 200. Our team will call you to fix a time that suits you.
Meet your expert
Join a one-on-one video call with a HairJoy hair specialist from the comfort of home.
Get matched
Get personalised recommendations on shade, size, length and style for your hair.
Shop with credit
Your Rs 200 fee is credited toward your first order, so the advice pays for itself.
Before Your Call
- Camera and internet. Keep your camera on and make sure you have a stable connection.
- Time slot. Each trial is a 15-minute slot and rescheduling is not possible.
- Special requests. If you have curly hair or a specific preference, email help@hairjoyshop.com in advance so we can keep the product ready.
- Attendance. Please join within 5 minutes of your slot. After that the appointment is treated as cancelled.
- Good light. Sit in natural light with your hair down and unstyled, and keep any reference photos handy.
Frequently Asked Questions
How does the video call consultation work?
Once you book, you'll receive a scheduling link to pick a time that suits you. At your appointment, a HairJoy hair expert joins you on a one-on-one video call to understand your hair and recommend the right extensions, toppers or wig.
How much does it cost and is the fee refundable?
The consultation is just Rs 200, and this amount is credited back to you as a discount on your first purchase - so it is effectively free when you buy.
What should I prepare before the call?
Sit in good natural light with your hair down and unstyled. Keep any reference photos handy and be ready to share your concerns, budget and the look you want to achieve.
How long does the consultation last?
Most consultations run 15 to 20 minutes - enough time to assess your hair, answer your questions and match you with the right products.
Can the expert help me choose the right shade and size?
Yes. Your expert guides you on colour matching, cap size, length and density so you order with confidence and avoid returns.